Webinar  Scale Your Shopify Success: Customer Service Integration for High-Growth Stores. Tuesday, July 8th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

back Back to Categories

Category :

Will the @mentioned user in a ticket reply/notes will receive email alerts?

Yes, @mentioning done by an agent in the ticket public reply/notes will add a user in a watch list and they will receive email notifications as like watchers.

Up arrow icon
0/6
Green check icon

Next Step: Experience BoldDesk - No credit card required.